Privacy Policy

Last updated: 2025-07-12

Tabibi is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

Information We Collect

• Personal Information: When you register or use our app, we collect your name, email address, phone number, gender, date of birth, and (optionally) address. This information is used to create and manage your account, personalize your experience, and provide our services.
• Location Data: With your permission, we collect your device's location to show your position on the map and help you find nearby clinics. Location is only accessed while the app is in use and is not tracked in the background.
• Images (Admins Only): Only admin users may upload images (such as profile or clinic images). We only access images you choose to upload and do not access your personal files or photos without your explicit action. Regular users cannot upload images.
• Internet Access: We use your internet connection to communicate securely with our servers and provide up-to-date information.
• Payment Information: If you make payments, we process payment data securely via trusted third-party providers. We do not store your payment card details on our servers.

How We Use Your Information

• To provide, operate, and improve our services and features
• To personalize your experience and show relevant clinics
• To communicate with you about your account or services
• To ensure security, prevent fraud, and comply with legal obligations

Permissions We Request

• Location: To show your position and nearby clinics (only with your permission and only while using the app)
• Storage (Admins Only): Only admin users may upload images (e.g., clinic or profile images). Regular users cannot upload images.
• Internet: To connect to our servers and provide real-time data

How We Protect Your Data

• All data is transmitted securely using industry-standard encryption (HTTPS)
• We use industry-standard security measures to protect your data
• We do not sell or share your personal information with third parties except as required by law or to provide our services (e.g., payment processing)
• Access to your data is restricted to authorized personnel only

Your Rights

• You have the right to access, correct, or delete your personal information at any time. You can do this through your account settings or by contacting us at support@tabiibi.com.
• You may withdraw your consent for location or image access at any time via your device settings.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete such data.

Third-Party Services

• We do not use third-party analytics, advertising, or tracking SDKs in our app.
• Payments are processed securely via trusted third-party providers; we do not store your payment card details.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app or on our website.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at tabibiplatform@gmail.com.